Your Frequently Asked Questions

Check out our FAQs!

What are your rates for your Electrical services?

As a part of our commitment to serving you, we conduct an honest, obligation-free electrical quote with quality advice. We do not charge based on hourly rates as it could falsify deals. We recommend three quotes to you when inspecting electrical faults in your home to ensure that you receive a reliable and honest quote. Our customers experience the very best electrical services with zero hidden costs or unforeseen charges. With over four decades of combined experience within the electrical industry, Hello Electrical is a trusted name in Sydney, providing competitive rates, reliable services, with numerous satisfied clients.

What are your hours of business, and do you have an emergency service?

Our business hours are 7am-5pm, this allows us to offer a premium service with highly skilled individuals only operating at their peak capacity. We want our clients to know that we are here to support and service their electrical needs any time of the day or the night. Call us at 1300 303 077 if you require immediate electrical service. All you need to provide us over the phone is your name, number, address and electrical fault.

How long will a heated towel rail installation take?

Roughly, heated towel rail installations take around 2-3 hours. For a more specific time estimation, give our team a call and with the right information, we can give you a specific timeline and find an option that works for you.

How much does heated towel rail installation cost?

The price of heated towel rails depends on your specific bathroom and the specific towel rail you want to be installed. Give us a call and we can set you up with a full quote for your heated towel rail installation.

Are heated towel rails worth it?

Heated towel rails have so many benefits. They are a great addition to your bathroom and are also an incredible addition to your home.

Can you also offer data setups for businesses & commercial clients?

Yes, we can offer all of our services to both residential and commercial buildings. No matter what electrical service you need we can get it done for you, wherever you need it.

How long will this take?

Depending on the exact services you require it may take anywhere from 2-6 hours. When you call to book in or get a quote we can give you a timeline estimate on the service.

How much do services like this cost?

Services like this vary depending on the specific service you need. For a full quote on these services give our friendly team a call and tell us the full scope of the services you need from us.

Can you set up all my cables in my new house?

Yes, no matter what cables and services you need set up in your new home, we can take care of it all. From data cables to your TV service cables and your telephone, we can help you to get it all set up.

What general electrical services can I do on my own?

There are many electrical services you can do on your own as long as you research the job in advance. However, there are also many electrical services that shouldn’t be done on your own. Some of the electrical jobs you can do on your own include, lightbulb changes, installing low voltage lighting, and installing new appliances.

How long do general electrical services take?

Different electrical services can take different amounts of time. If you give our team a call and tell us the scope of the service and what service it is you need, we can easily provide you with an estimate on the time the service will take to complete.

How much do general electrical services cost?

General electrical service prices can vary depending on many things. It depends on the specific job, the size of the job, the difficulty, and much more. At Hello Electrical we always try to keep our prices as affordable as possible. For a quote on the electrical service you need, give our team a call.

Do you do commercial lighting upgrades?

Yes, we do work on commercial lighting upgrades as well as residential lighting upgrades. Whatever you need, our team can take care of it.

How much do security cameras cost to install?

Security camera installations can vary in price depending on how many of the security cameras you need to be installed and how difficult the locations are to install. Give our team a call today to get a full quote on the cost of your installation.

How long will it take to install & set up security cameras?

Security camera installation is a relatively simple job, meaning it shouldn’t take more than a few hours. This time can be less or more depending on the number of cameras you want and the location of the cameras that need to be installed.

Are security cameras worth it?

Security cameras are a great way to keep your property and your family safe. Our team of electricians can install brand new security cameras and security lights on your property wherever you need them.

How long will a heated flooring installation take?

The length of time that heated flooring can take depends on the size of the area in the room. However, typically a heated floor installation takes a day or 2 as it is quite a big and complex job to do.

How much does heated flooring installation cost?

The cost of your heated flooring can vary depending on the location and the size of the room you wish to have the floor heating installed.

Is heated flooring worth it?

There are many benefits to heated flooring, especially for the winter months here in Sydney. Heated flooring warms up the floors in one or more rooms of your home, which can help motivate you to get out of bed in the mornings and also have many other positive effects on your day.

What are the dangers of an old switchboard?

There are many dangers that come with an old switchboard including fire risks, and other major dangers including sparks and more. You also risk electrical shortages and power outages if you don’t regularly check and upgrade your switchboard.

How long does a switchboard upgrade take?

The time a switchboard upgrade takes depends on the size of the switchboard and the state of your switchboard, but it can take anywhere between 2 and 6 hours.

How much does a switchboard upgrade cost?

The cost of a switchboard upgrade depends on the age of your current switchboard and the state that your current switchboard is in. To get a full and in-depth quote give our team a call and we will help you out.

Why is it important to upgrade my switchboard?

It’s always important to upgrade your switchboard and make sure it’s up to date to avoid any safety issues and also to ensure your electrical system is entirely up to date. An out of date switchboard can lead to many major electrical issues.

Do I need an electrician to install a light fixture?

Simply put, yes. It’s important that any jobs that directly have to do with your home’s electrical system are undergone by a licensed professional electrician. If you want new lighting fixtures installed in your home or at your property, we are happy to help.

How much do lighting upgrades cost?

Lighting upgrades can vary in cost depending on a range of factors. The main factor that contributes to cost is the scope of the lighting upgrade and how big of a job it is.

Can you do a major lighting upgrade?

Yes, Hello Electricals’ team of electricians can help with any lighting upgrades you may need or want. Whether it’s a minor upgrade or a full home lighting upgrade we can help to take care of the job the way you need us to.

Is LED lighting always best?

LED lighting has many benefits when compared to traditional lighting. These benefits include energy bill savings. LED lighting is much more energy and cost-efficient, this means they use less electricity and therefore helps to bring down the cost of your electrical bills. They also have a much longer lifespan meaning you don’t have to replace the lights as often.

Do you do commercial and residential emergencies?

Yes, we are available to help with all of your electrical emergencies, both residential and commercial included.

How soon can you arrive to help with my emergency?

When you call us with an emergency electrical issue we will let you know straight away if we can make it to you or not. If we can then we will do our best to get to you and your emergency as soon as possible. We will be able to provide you with an estimate on the phone right when you call.

How much extra do electrical emergencies cost?

Electrical emergencies do cost extra in comparison to most regular electrical services. This is because they are more dangerous than regular emergencies as well as require more immediate resolutions.

What services are considered emergencies?

There are many electrical services that are considered electrical emergencies. These services include any issues you encounter that include, total power outages, major sparks or other electrical issues that can lead to major safety issues. If you’re unsure if you’re dealing with an electrical emergency, just give us a call and we’ll let you know!

How Can I Get In Contact with Hello Electrical?

You can contact Hello Electrical by calling us 1300 30 30 77 for your free electrical service estimation!

What Type of Electrical Services can Hello Electrical provide to its customers?

Hello Electrical offer a wide range of services for your home. Our team are trained and experienced in all these services, specialising in Switchboard Upgrades and Emergency Electrical situations.

Where does Hello Electrical service?

Hello Electrical services a myriad of locations including: Northern Beaches, Eastern Suburbs, Inner West, Lower North Shore, The Hills District, North Shore, Upper North Shore, Central Coast and Western Sydney.

Why do I need licensed electricians?

You need licensed electricians to follow a well-defined set of safety standards, procedures, and regulations set by Fair Trading NSW. This is to protect you, your property, and anyone who uses the electrical systems or equipment on your property if something goes wrong. Are you looking for a licensed Electrician in Sydney? Get a free quote now. An Electrician based in NSW needs to be licensed and is regulated by the local state licensing authority. The person who executes the work must have a valid licence or be an apprentice/trainee and work under a licensed electrician’s supervision.

Do you provide a free quote?

Yes. Once you book an appointment with one of our team of friendly local electricians, we will call about 20-30 minutes before we arrive at your location, introducing ourselves. You will also receive a booking reminder text message. Irrespective of how you contact us, we charge zero call-out fees.

What types of Electrical services do you provide?

We provide swift, professional and cost-effective Electrical services across all Sydney suburbs. We will quickly solve your electrical problem, whether the electrical fault is in your residence or commercial space. Hello Electrical can flawlessly serve commercial and residential clients with a wide range of electrical services that can fit any magnitude or capacity of electrical trouble. Some of the electrical services we provide:

  • Switchboard Upgrades
  • Emergency Electrical situations.

Are you insured and licensed Electricians?

We are a team of insured and certified electricians with proof of liability insurance. In any case of an injury at work, we are covered. This takes a whole lot of stress off you. A licensed electrician has fulfilled the requirements to obtain professional insurance to practice, and licensing can also indicate that. To get you started, you can call 1300 303 077. You need to avoid hiring unlicensed or non-insured electricians as it secures you from various risks—licensed electricians.

Still have questions?

Get in touch with the dedicated Hello Electrical team.